Refund policy

 

🔁 RETURN & REFUND POLICY – LAAZYWOLF

Last updated: 19/03/2026

At Laazywolf, we take pride in delivering quality products and a smooth shopping experience. If something isn’t right, we’re here to help.

📦 7-DAY RETURN WINDOW

We offer a 7-day return policy, meaning you have 7 days from the date of delivery to request a return.

To be eligible:

  • Item must be unused, unworn, and in original condition

  • Must include original packaging

  • Proof of purchase (Order ID or confirmation email) is required

🚫 NON-RETURNABLE ITEMS

For hygiene, safety, and quality reasons, certain items cannot be returned:

  • Personal care or hygiene products

  • Used or damaged items (not due to delivery issues)

  • Items without original packaging

  • Final sale or discounted items

🔄 DAMAGED, DEFECTIVE, OR WRONG ITEMS

If your item arrives:

  • Damaged

  • Defective

  • Incorrect

👉 Please contact us within 48 hours of delivery

Include:

  • Order number

  • Clear photos or videos

We will offer:

  • Free replacement, or

  • Full refund (if replacement is not available)

💸 REFUNDS

Once your return is received and inspected:

  • Approved refunds are processed within 5–7 business days

  • Refunds are issued to your original payment method

⚠️ Please note:

  • Original shipping charges are non-refundable

  • It may take additional time for your bank/payment provider to reflect the refund

🚚 RETURN SHIPPING

  • Customers are responsible for return shipping costs

  • We recommend using a trackable shipping service

  • We are not responsible for returns lost in transit

⛔ ORDER CANCELLATION

  • Orders can be cancelled within 12 hours of placing the order

  • After processing or shipment, cancellation is no longer possible

⏳ LATE OR MISSING REFUNDS

If you haven’t received your refund:

  1. Check your bank account again

  2. Contact your payment provider

  3. Then reach out to us

📩 HOW TO REQUEST A RETURN

To initiate a return:

📧 Email: laazywolf.gmail.com

Please include:

  • Order number

  • Reason for return

  • Supporting images/videos (if applicable)

Our support team will guide you through the process.

🌍 INTERNATIONAL ORDERS

  • Return shipping costs for international orders are the responsibility of the customer

  • Customs duties and shipping fees are non-refundable

❤️ OUR COMMITMENT

At Laazywolf, we are committed to building a brand you can trust. Your satisfaction is our priority, and we aim to resolve every issue fairly and efficiently.

🔥 HIGH-CONVERSION TIP (DON’T MISS)

Add these on your product page:

  • ✅ “🔁 7-Day Easy Returns”

  • ✅ “💯 Satisfaction Guarantee”

  • ✅ “📦 Damage Replacement Guarantee”

  • ✅ “🌍 Trusted by Customers Worldwide”